Free Resource from Pixelated Stories

    The Get Found, Get Called Checklist

    For home service contractors who want their phone to ring.

    01

    Your Google Business Profile

    Why this matters

    When someone searches "painter near me" or "HVAC Asheville," Google shows a map with three businesses at the top. Getting into that map costs nothing. Most contractors either haven't set it up or set it up wrong.

    You've claimed your Google Business Profile
    Your business name, address, and phone number are correct
    You've selected the right primary category (e.g., "Painter" not "General Contractor")
    Your service areas list the actual towns you work in
    You have at least 10 photos of your work, truck, or team
    Your hours are current
    You've posted an update in the last 30 days
    You reply to every review — good or bad
    02

    Your Website

    Why this matters

    Most contractor websites lose the job before anyone picks up the phone. If a homeowner can't figure out what you do, where you work, or how to reach you in the first five seconds — they're gone.

    Your phone number is at the top of every page
    Your homepage says what you do and where — in the first five seconds
    You have a clear "Get a Free Estimate" button
    Your site loads on a phone
    You have photos of your actual work — not stock images
    Your city or town is mentioned on the homepage
    03

    Getting Reviews

    Why this matters

    A homeowner choosing between two contractors they've never met will pick the one with more reviews every time. Reviews are the easiest thing to get more of — and most contractors never ask.

    You ask every happy client for a Google review before the job closes
    You send a direct link — not just "look us up on Google"
    Asking is part of your close process, not something you remember sometimes
    You've replied to every review you have right now
    You have at least 10 Google reviews
    04

    Following Up With Leads

    Why this matters

    Most jobs are lost here — not on the quality of the work. A lead who doesn't hear back from you the same day has already called someone else.

    You call every new lead the same day — within a few hours if possible
    If no answer, you follow up at least 3 times before moving on
    You have a standard text ready when no one picks up
    You track every lead: called, quoted, followed up, closed
    05

    Staying in Front of Past Clients

    Why this matters

    The homeowner who hired you to paint their living room has friends who need a painter. But only if they remember you. Most contractors do great work and then disappear.

    You have a contact list of past clients
    You reach out to past clients at least twice a year
    You ask satisfied clients directly for referrals
    You stay visible on at least one social platform

    How'd you score?

    20+ checked

    You're in good shape. The gaps are where your next calls are hiding.

    10–19 checked

    You're leaving real money on the table. Pick 5 and fix them this week.

    Under 10

    Your phone should be ringing more than it is. Let's fix that.

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